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Lubbock HVAC, Plumbing, and Energy Management Blog

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Why Customer Service Is Crucial

 

In business, marketing says, “Give us a chance.” Customer service is what happens (or doesn’t happen) after the customer says, “Ok, I’ll try you out.” You can have the best marketing in the world, but if your customer service fails, it’s a waste of money. 

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How Can I Tell If My AC Unit Is Low On Coolant?

 

Q: I turned my air conditioning system on for the first time this year. I let it run for quite a while, yet it doesn’t feel like the air is cooling properly. How can I tell if my system is low on freon? If freon is needed, is it a job I can do myself?

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A Draining Experience

 

I thought about this morning when I was in a hurry to get out the door. The water in the bathroom sink was taking too long to drain. Having two teenage daughters in the house who are always doing their hair in front of the mirror, it’s not too hard to guess why the water’s slow to disappear. I’m a busy guy and I’ve got plenty of other tasks to do, yet I know from experience that I need to make time this weekend to clean out this drain.

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Air Conditioning Mistakes

 

It should be a simple process, right? Install the air conditioner, turn it on and cool down the house.

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Air Conditioning Problems – What To Check Before You Call The Professionals

 

Sometimes what appears to be a big problem is really a simple fix. The car that won’t start turns out to be only a loose battery cable. The vacuum has no suction. But it works great after the hose is cleared.

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Ready, Set, Cool!

 

Just a couple weeks ago we were shoveling snow. This week it’s warm and in the 70’s. Such is life in West Texas.  With spring on the way it’s time to be sure your air conditioning equipment is ready for the warmer weather.

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Spring Plumbing Tips

 

This is West Texas so we cross our fingers when we say it. Spring is on the way. That could change in 20 minutes, of course. But it sure is wonderful to see the sunshine and feel the warmer temperatures.

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What Is A Slab Leak?

 

There are dripping faucets. There are leaks from bad connections. Then there are the leaks that aren’t as easy to get to.

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Get Your Mind On The Gutter

 

Back in the day on the Iowa farm we’d clean the gutters in the fall when we put on the storm windows. Then we’d clean them again in the spring when the storm windows came down. It was a bit of a trick with the old two story farm house.

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Thinking About A Bathroom Remodel?

 

Ask any realtor and they will tell you that updated bathrooms and kitchens do the most to increase the resale value of your home. While it’s fun to watch all the design and do it yourself home improvement shows on TV, you and I don’t have a whole crew to sweep in and do the job in a day. A bathroom remodel, even a small one, takes planning and time.  

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